Your countertop called, it says it wants me.
Pottery
Frequently asked questions
What is the return policy?
Because each piece is handmade and delicate, all sales are final. Unfortunately, I’m unable to accept returns or exchanges due to the fragile nature of ceramics and the risks involved with shipping pieces back and forth.
Please take a moment to read the full product description and review all photos carefully before purchasing. I do my best to clearly describe each piece, including its size, features, and any noted imperfections, so you know exactly what to expect when your order arrives.
Handmade ceramics naturally have small variations in shape, color, glaze, and finish. These little differences are part of what makes each piece unique and are not considered defects.
My piece arrived damaged- now what?
I take great care when packing each piece to help ensure your order arrives safely. However, ceramics are delicate, and shipping accidents can occasionally happen.
If your piece arrives damaged, please email devereauxoxo@gmail.com within 3 days of receiving your order. Please include multiple clear photos of the damaged piece, as well as photos showing the condition of the shipping box and packaging.
Once the damage has been documented, I can offer a refund for the cost of the damaged item or, when a replacement is available, I’d be happy to send another.
Please keep in mind that most of my ceramics are original, small-batch pieces, and I often do not have multiples available. Because of my production schedule, I’m also unable to remake individual pieces to replace items damaged in transit. If an identical or comparable replacement is not available, a refund for the damaged item will be issued instead.
Do you take commissions?
At this time, I’m not accepting commissions or custom orders. My production schedule stays very full creating pieces for shop updates, shows, and upcoming collections, so I’m unable to accommodate individual custom requests.
I’m always so honored when someone loves my work enough to ask for something made especially for them! While I can’t create custom pieces, I’m continually making new work and revisiting favorite designs, so keep an eye on upcoming shop updates; you may just find something you love.
Are my pieces over/dishwasher safe?
Yes! My functional ceramics are made from durable, high-fired stoneware and are dishwasher safe. However, hand washing is always recommended when possible to help keep your handmade piece looking its best for years to come.
Pieces specifically designed for baking, such as baking dishes, loaf pans, casseroles, and bread ovens, are also oven safe. Please avoid sudden or extreme temperature changes, as thermal shock can cause handmade ceramics to crack. Never place a cold dish directly into a hot oven or a hot dish onto a cold or wet surface.
Unless a product is specifically described as oven safe, please do not use it for baking.
Do you ship internationally?
Not yet, but I’m actively working on it! ♡
At this time, I’m only able to ship within the United States, but international shipping is something I’m working toward and hope to offer in the future.
Thank you so much for your patience—and especially to everyone outside the U.S. who has shown interest in my work. It truly means so much to me!
Accessibility Statement
I am committed to making my website accessible to all visitors, including individuals with disabilities.I strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as part of our ongoing efforts to improve the usability and accessibility of this website. Accessibility is an ongoing process, and I am continually working to improve the experience for all users.If you experience difficulty accessing any part of this website or need assistance placing an order, please contact us and we will be happy to help.Email: devereauxoxo@gmail.comI will work with you to provide the information, item, or transaction you seek through an accessible communication method.Last updated: May 2026